Refund & Cancelations Policy

Can I cancel a donation that I’ve made?

Yes, you can cancel a donation that you have made any time up to 7 days after your payment was made. If you decide to cancel a donation after 7 days, we will refund the donation provided the donation has not been used for a charitable project.

Can I get a refund?

Yes, you can ask for a refund for a donation any time up to 7 days after payment was made. However, in case of refund the Original 80G receipt should be submitted to the Organization. If 80G receipt is lost by donor then a declaration should be provided stating that “I have lost the donation receipt of Rs.____________ having receipt number____, and this is to declare that I will not claim this donation amount for income tax exemption”.

Delivery

We will send you a receipt for your donation in the post and/or via email, according to your preferences.

Donor Services Contact Information

For any information relating to a donation, please email info@imsaf.in or telephone the IMSAF Donations Department on +91-9932825058 during office hours (9 am to 6 pm Monday-Friday).